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Support + Welfare

We take the welfare of our students very seriously and endeavour to help and support you where possible.

Occasionally students may find themselves in a position where they want to make an academic appeal, file a complaint to the university or face disciplinary action from the university. Whilst this is very rare, we understand that navigating procedures can be complex and stressful and we are here to support any student going through these processes.

We understand that being a student brings with it a host of stresses and pressures. We will endeavor to assist you with any well-being support that you require, even if that is signposting you to another service.

We offer sexual health information and resources, including free condoms available to collect from the office. We also provide sanitary items free to anyone that needs them.

We have a wealth of information about organisations that we can signpost for you if the welfare support you need is something we cannot provide. Central also has its own services such as The Student Centre with a Counselling Referral Service. If the support you need is just someone to talk to, we are always happy to listen - we have tea & coffee and occasionally biscuits!

Useful Information

Services which may be useful to you during your time in London:

Within Central, The Student Centre is the first port of call for all non-academic queries. The office is located on the ground floor of the main building, and is open Monday- Friday, 9am - 6pm. The team can be contacted on [email protected]. The counselling services at Central operate from The Student Centre and can be reached at [email protected]

The Learning Centre is a friendly, student-centred service which focuses on learning support for all Central students, including those with special learning differences or disabilities. The team can be contacted on

[email protected].     


For admissions or fee-related queries, contact the Admissions team on [email protected].

If you need medical assistance, the closest hospital is the Royal Free Hospital, Pond Street, Hampstead NW3 2QG - the hospital has an Urgent Care Clinic, an Accident & Emergency Department.

For urgent medical advice, telephone the NHS phone service on 111.

Our nearest GP surgery is Swiss Cottage Surgery, 2 Winchester Walk, NW3 3NP. You can register here even if your uni accommodation is not local - just let them know that you are a student at Central. From here you can access an array of provisions including sexual health services.

The nearest pharmacy is Hill Pharmacy at Sugar Cane, 27-29 Winchester Road, NW3 3NP. There is also a Boots and Superdrug on Finchley Road, just 5 minutes walk from Central.

If you urgently need someone to talk to, the Samaritans (08457 90 90 90) operate a 24-hour service available every day of the year. If you prefer to write down how you are feeling, or if you are worried about being overheard on the phone, you can email [email protected]

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